Privacy policy

Last updated: 21 August 2025


ELLIS & MONROE operates this store and website, including all related information, content, features, tools, products, and Services, to provide you, the customer, with a personalized shopping experience (the “Services”). ELLIS & MONROE is powered by Shopify so that we can deliver the Services to you.


This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or use the Services, make a purchase or other transaction, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of your personal information.


Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and shared as described herein.



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Personal Information We Collect or Process


When we use the term “personal information,” we mean information that identifies you or another person or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or de-identified so that it cannot reasonably be linked to you.


Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information:


Contact Information

Such as your name, address, billing address, shipping address, phone number, and email address.


Financial Information

Such as credit and debit card details, financial account information, transaction data, payment methods, payment confirmations, and other payment-related information.


Account Information

Such as your username, password, security questions, preferences, and settings.


Transaction Information

Such as products you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as information about past transactions.


Communications with Us

Information you provide when you contact us, for example in customer support inquiries.


Device Information

Such as information about your device, browser, or network connection, IP address, and other unique identifiers.


Usage Information

Such as information about how and when you interact with or navigate through the Services.



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Sources of Personal Information


We may collect personal information from the following sources:


Directly from you, for example when you create an account, use the Services, or communicate with us


Automatically through the Services, including through cookies and similar technologies


From our service providers, when they collect or process personal information on our behalf


From partners or other third parties




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How We Use Your Personal Information


Depending on how you interact with us or which Services you use, we may use your personal information for purposes including:


Providing, customizing, and improving the Services


Marketing and advertising


Security and fraud prevention


Communicating with you


Legal purposes



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How We Disclose Personal Information


In certain circumstances, we may share your personal information with third parties for legitimate purposes, in accordance with this Privacy Policy. This may include sharing information with Shopify, service providers, marketing partners, affiliates, or in connection with legal or business transactions.



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Relationship with Shopify


The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve them. More information can be found in Shopify’s privacy policy via their privacy portal.



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Contact


If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights under applicable data protection laws, please contact us at:


Email: Info@ellismonroe.com


For the purposes of applicable data protection laws, ELLIS & MONROE is the data controller responsible for your personal information.